We accept returns within 30 days of the purchase date. Returned product must be unworn, resalable, in original condition & packaging to receive a refund. We provide a flat-rate $6 return label for returns.
We offer free shipping on exchanges. If you need to exchange for a different size or color in the same style, use our returns portal. We'll ship your new item when we receive your return.
If you'd like to exchange for a different style, please make a return through our returns portal. Then purchase the correct product on our website.
For more details, check out our Return & Exchange policy here.
JOSEF SEIBEL shoes are sized according to the European size standard. To help determine the proper fit, see the chart for reference below.